The Major Trauma Signposting Partnership (MTSP) is a scheme developed by Cardinal Management and St George’s University Hospitals NHS Foundation Trust.  The service went live in January 2016 with the aim of testing the impact of early advice and guidance from Citizens Advice  (formally the “CAB”) and Rehabilitation Advisers on the quality of care and longer term outcomes for patients, the NHS and our wider society.

For victims of major trauma, their rehabilitation and recovery is usually more complex than simply overcoming the health and medical issues.  Patients experience many problems such as employment, finances, transportation, education, housing and compensation all of which can impact their ability to make a full recovery.

By working in partnership with the NHS, the CA and the personal injury community, the MTSP is testing whether better clinical outcomes can be achieved for the victims of major trauma through a coordinated and proactive approach to the provision of early welfare advice on socio-economic issues and earlier rehabilitation via the personal injury process.

What patients say about the MTSP:

“I just wanted to thank you for your part in my recovery and also thanks to the powers that be who decided to have you stationed in Kings. Things could have worked out very differently for me.” – Patient at Kings College Hospital

“The adviser was great, found me on the ward, did all the research and gave me all the answers I needed. I would not have been able to do that myself at that time and she helped to take some of the worry away.” – Patient at St George’s Hospital

“It’s been a God send, I didn’t know which way to turn until I spoke with you, now we’ve got the help we need it’s such a relief.” – Manchester Royal Infirmary patient

Our Advisers now help to deliver the MTSP service at seven NHS Major Trauma Centres.

How the MTSP is funded:

The service is primarily funded via a panel of law firms at each hospital.  Cardinal Management use this funding to help operate the service which is available to all patients, irrespective of whether they may need legal advice.

The law firms we work with are subject to strict selection and management controls to monitor their performance and ensure a patients recovery as well as their financial interests, are at the centre of what they do.

For additional information about the project why not contact us.